Property Management Services
We understand it can be quite the undertaking to find a perfect fit in a property management company who you can trust in the Charleston, South Carolina area. We have no doubt you will find Sweetgrass Properties is a wise choice when you compare all of the factors: accountability, communication, commission structure, revenue generation, cleaning, maintenance, marketing scope, guest experience, and more.
WHAT IS THE SWEETGRASS EXPERIENCE?
As a full-service property management company, we can handle almost anything your property will ever need from start to finish. Our team is like family, rather than a company, and this shows through all facets of services we offer. Our experienced team exemplifies all of the values you are looking for in a property management company. We are equipped with in-house resources including housekeeping, maintenance, marketing, reservations, and property managers. We average 25 properties per property manager, allowing time for thorough inspections and property care. Most importantly, we value communication and transparency with our partners as the key component to our overall success. We focus on partnering with homeowners and investment properties that share our ideals and standards.
RENTAL OCCUPANCY GROWTH AND MAXIMIZED REVENUE.
Our revenue management team is tasked with ensuring your home stays competitive and goals are met. We carefully monitor occupancy levels and set annual revenue goals that are based on informed research. Our homeowners see a revenue increase of 25-40% when our team is empowered to make decisions.
COMPREHENSIVE AND DETAILED PROPERTY CARE.
We do not hire outside resources for our work. Our on-site team allows us to control the quality, pricing, and scheduling of services. Together with technology, this structure means you will always benefit from our expert experience, giving you what you are looking for: a professional, accountable, and personal service you can count on.
SUPERIOR HOUSEKEEPING SERVICES.
We also pride ourselves in having all housekeeping services in-house. Our cleaners are given a comprehensive checklist and even the smallest details, such as remote-control batteries, must be checked each time. You will find high-quality linens are the norm at Sweetgrass. Our cleaning program is not one size fits all. If you have specific housekeeping requests, we can accommodate them.
EXPANSIVE AND INDIVIDUALIZED MARKETING.
Our management team is dedicated to staying ahead of industry trends in our constantly changing and evolving market. We focus on both online and print marketing to remain top of mind and provide the best services for our homeowners and guests. Over the years we have cultivated a vast database of subscribers for our promotional emails, which now reaches over 25,000 interested renters. We develop a clear, individualized marketing plan for each of our properties. Multiple reservation platforms and online booking channels are utilized for each property to remain competitive and market your home, at no cost to you. These online booking channels include Homeaway.com, VRBO.com, and AirBnb. We equally recognize the importance of showcasing your home and highlighting sought-after amenities through professional photos and detailed descriptions.
EXTRAORDINARY GUEST EXPERIENCES.
From beginning to end, we place an extreme importance on the guest experience to ensure all rental guests receive the quality of service they are looking for that keeps them coming back year after year. Just like our relationship with owners, we remain transparent and keep lines of communication open for rental guests. We prepare personalized packages for each arrival, offer concierge services, and provide instructions every step of the way in the rental process.
WE MAKE JOINING OUR PROGRAM SEAMLESS.
Whether this is a new venture for you, or if you are switching companies, we will do everything in our power to make the process easy and stress-free. If you are switching companies, we will work with your current management company to ensure an effortless transition, and we will oversee existing reservations to avoid lost rental revenue.
CONTACT US FOR MORE INFORMATION.
We would be honored for the opportunity to speak with you regarding your rental and your individual goals and needs. Please contact our Director of Growth and Operations, Pieter DeVries, by phone at (843) 408-4501 or via email. We look forward to speaking with you and welcoming you to the Sweetgrass family!